Privacy Policy

At Metropolis Window Cleaning, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us through our website, automated intake forms, and AI customer assistant tools.

Effective Date: July 9, 2026

1. Information We Collect

We collect information you voluntarily provide to us, including your name, email address, physical service address, and phone number when you request an estimate, use our AI chat box, or opt into our services.

2. How We Use Your Information

We utilize your data to fulfill service requests, optimize your user experience, and communicate with you regarding project updates, estimates, and promotional offers.

3. SMS and Mobile Data Protection

We maintain strict controls over your mobile data to protect your privacy:

No Sharing of SMS Data: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Opt-In Disclosure: By providing your number, you consent to receive automated informational and promotional messages from Metropolis Window Cleaning.
Opt-Out Instructions: You can cancel the SMS service at any time. Just text “STOP” to our number. We will send a confirmation message to acknowledge your request.
Help Instructions: Reply HELP for assistance.
Rates: Message and data rates may apply. Message frequency varies.

4. Data Security

We implement robust, industry-standard administrative and technical security measures to protect your personal data from unauthorized access, alteration, or disclosure.